Strategic Management Services > Our Services
An Attorney is On-Staff
Matthew Adam Properties provides outstanding legal services for the properties we manage. We have an attorney on staff to handle many of the day-to-day legal issues that arise. Associations save both time and money and are assured that an attorney is readily available when needed. Our counsel also assists with the legal aspects of closings and filings with various government agencies. They work with the account representatives and boards and to expedite matters, but are not substitutes for the outside counsel retained by boards.
We Plan for Major Capital Improvements
Our Strategic Management program takes a long-term view of your property and helps considerably to identify and finance major capital improvement projects. With our emphasis on planning, we develop five-year programs so that majorprojects are spread out to ease the financial burden on the association and its individual shareholders or unit owners.
Sound financial planning includes maintaining an adequate reserve fund (for use in emergencies or to pay for capital improvements) and avoiding large special assessments or significant increases in monthly charges.
Capital Improvements Management
Our account representatives have considerable experience managing capital improvement projects. We develop the scope of the work and organize the bid process and then monitor the project throughout. We maintain a "sealed bids" policy. When the project requires their expertise, we work with professional architects and engineers to develop the scope of the work and the RFPs. We can also serve as project managers.
Purchasing Policies and Procedures That Make Economic Sense
We have buying clout to negotiate cost-saving prices due to our substantial number of properties. We maintain adequate supplies at each building, but do not overstock. The use of supplies is checked against purchase orders, work tickets and inventory control data.
Government Regulation Compliance
We maintain a file to keep track of compliance with government regulations and inspections, and reporting requirements. Tax reporting and periodic payments are verified by at least two individuals in our finance department.
Scheduled Inspections
Account representatives visit the properties they manage at least once a week, and usually more often. They conduct regularly scheduled inspections noting the upkeep of the building, the operation of all systems and the conduct and appearance of the building staff, and meet with the superintendent and the building staff. We schedule staff to maximize efficiency. We monitor staff performance. The work order system we have developed organizes each job and helps us track their progress and completion.
Preventive maintenance contracts are closely monitored to ensure vendors are fulfilling their obligations and that all the systems and equipment operate properly and efficiently.
Quick Response to Emergencies
We are available around-the-clock to handle an emergency. Our "Quick Response" 24-hour answering service can contact the "on duty" account representative as well as the individual account representatives immediately. We also have excellent relationships with reliable contractors who can respond quickly when needed. We manage buildings throughout the metropolitan area and can call on superintendents from other buildings if necessary. A designated board member is always apprised of any emergency.
Implement Cost-Effective Energy Conservation Programs
Our account representatives have an excellent understanding of various mechanical systems. They conduct in-depth surveys of fuel, water and electricity consumption to determine any mechanical inefficiencies and identify waste. We continuously analyze new products and methods, and recommend their implementation if suitable. We advise boards on how to qualify for numerous government grants and tax savings available for certain conservation installations.
Safety and Security Are Top Priorities
The building’s security system – from the simplest door lock to the most sophisticated electronic program – is constantly monitored for proper operation and suggestions for improvement are made when necessary. We instruct the building’s staff to check doors and windows for possible security failures and to report and fix these immediately.
We Have an Efficient Transfer Department
Our professional transfer department handles sales, transfers and subleasing procedures, in accordance with the board’s policies.
Our Sales Staff Focuses on Properties We Manage
Although Matthew Adam Properties is not primarily a sales organization, we have an excellent brokerage staff, which concentrates on servicing buildings we manage. They know the strong points of the properties and how to position units in the marketplace to maximize their value. Our brokers provide personal, knowledgeable service helping both sellers and buyers maneuver what too many is a daunting task.